Mystery Box
Mystery Box
Mystery Box
Suprise for New Captains from Our Shark Buddy! Absolutely Novice friendly! And! This time comes in more sizes! Suitable for more captains!
We differentiate by size into five types of mystery boxes this time: Beginner Box, Mass Box, Advanced Box, Superior Box and Ultimate Box. You choose the price and type, then let us pick the contents. For toys that you especially want, you can make a wish in the note(the type of toy you want)! There may be a surprise waiting for you.
The contents of the different mystery boxes are worth more than the price itself! Random Color! Random toy! We've picked some of the hottest toys to fill our mystery boxes, including: Aurogon, Creeper, Euna, Fenrir, Magga, Olong, Phantom, Morgon, Van, Fafnir's Tail, Rhino, Bobby for All Boxes! And Kelpie, Morgon, Syvern II, Mady, Rex for Limited Boxes!
No need to worry about the wrong size of the toys in the mystery box, we will express the specifications of the contents of each box clearly.
Specification
The weight range is the primary reference data, and the thickest diameter range of the shaft and the total length range data are for reference only. The default is medium firmness! Cannot add the hole of vac-u-lock adapter.
Beginner Box
Include: One XS size toy or One S size toy
Size XS
Range of Weight: 68-200g
Thickest Diameter Range of Shaft: 1.2 - 1.7 inch
Range of Total Length: 3.9 - 6.2 inch
Size S
Range of Weight: 165-408g
Thickest Diameter Range of Shaft: 1.3 - 2.8 inch
Range of Total Length: 5.1 - 8.1inch
Mass Box
Include: One M Size toy
Range of Weight: 330-663g
Thickest Diameter Range of Shaft: 1.5 - 3.1 inch
Range of Total Length: 6.3 - 9.4 inch
Advanced Box
Include: One L Size toy
Range of Weight: 560-1023g
Thickest Diameter Range of Shaft: 1.8 - 3.5 inch
Range of Total Length: 7.6 - 11.1 inch
Superior Box
Include: One XL Size toy
Range of Weight: 886-1531g
Thickest Diameter Range of Shaft: 2.6 - 3.9 inch
Range of Total Length: 8.7 - 21.1 inch
Ultmate Box
Include: One XXL Size toy
Range of Weight: 1300 - 2200g
Thickest Diameter Range of Shaft: 3.1 - 3.7 inch
Range of Total Length: 10.0 - 27.8 inch
We offer color customization options for almost all models. Except for some products, it is not possible to customize a certain color type due to the construction and characteristics.
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56 Colors：
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Customized Color Types：
| Color Type |
Number of Colors Available
|
Example color
|
Effect (Fenrir as an example)
|
Feature
|
|
Solid Color
|
1 color
|
RoseWood
|
 |
The style is relatively simple, and the solid color shows the texture details of the product more clearly.
|
|
Split Color
|
2 colors
|
Shaft: Red
Base: Silver
|
 |
The two colors are distributed on the shaft and the base, transitioning of stripe split to better set off the product's form factor.
|
|
Fade Color
|
2 colors
|
Shaft: Blue purple
Base: White
|
 |
The fade effect of the two colors gives the product a better visual effect and enriches its appearance and storytelling.
|
|
Marble Color
|
2 colors
|
Reddish Orange and White
|
 |
Like a marble-like 2 colors mix, irregular block colors collide to produce a different spark.
|
Order Cancellation
Orders are typically processed within 1–3 business days. Customers must contact us within 2 calendar days of order placement to request cancellation or modification.
- Not yet produced: Full refund issued.
- Produced but not shipped: Cancellation permitted with a 50% fee of the order total; 50% refund issued.
- Shipped: Cancellation and refund not permitted.
Cancellation requests must include the order number and be sent to help@swisok.com.
Returns and Refunds
To protect customer health, privacy, and product integrity, we do not accept returns or refunds for change of mind. Refunds or replacements are provided only if the product is defective or damaged upon arrival and significantly impairs functionality.
- Eligible: Full refund or free replacement if reported with clear photographic evidence within 48 hours of delivery.
- Not eligible: Minor cosmetic imperfections (e.g., color variance, size deviation ≤1 cm), or any product that has left our warehouse (considered “used,” regardless of packaging condition).
All claims require retention of original packaging, accessories, and proof of purchase.
Shipping and Delivery Issues
We fulfill our obligation once the package is transferred to the carrier.
- Package lost in transit: Customers must file a claim directly with the carrier using the provided tracking number. We supply tracking documentation only.
- Incorrect delivery address: Customers are responsible for ensuring address accuracy at checkout. In-transit address changes must be coordinated with the carrier. No refund will be issued for misdelivery.
We assume no liability for carrier delays, loss, or misdelivery, and no refunds will be granted under these circumstances.
Size Discrepancies
All measurements are taken manually and may vary by ±1–2 cm, particularly along the longitudinal axis, due to manufacturing processes. Such variances are within normal tolerance and do not constitute grounds for refund.
Customers requiring precise dimensions are encouraged to contact support for verified measurements prior to purchase.
After-Sales Service
Quality defects occurring under normal use (e.g., breakage, functional failure) are covered only if reported within 7 calendar days of receipt.
- Required evidence: Unboxing video and detailed photos of the defect.
- Exclusions: Damage due to misuse, modification, or accident; claims submitted after 7 days.
