The Sloth
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The Sloth is Coming...
"I'm just very relaxed."
We offer color customization options for almost all models. Except for some products, it is not possible to customize a certain color type due to the construction and characteristics.
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56 Colors：
We offer 56 customizable colors, as shown in the color card below.
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Customized Color Types：
In general, the options for color customization include 7 customization types. Below are the customization types and their effects respectively (taking Fenrir as the example).
| Color Type |
Number of Colors Available
|
Example color
|
Effect (Fenrir as an example)
|
Feature
|
|
Solid Color
|
1 color
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RoseWood
|
 |
The style is relatively simple, and the solid color shows the texture details of the product more clearly.
|
|
Split Color
|
2 colors
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Shaft: Red
Base: Silver
|
 |
The two colors are distributed on the shaft and the base, transitioning of stripe split to better set off the product's form factor.
|
|
Fade Color
|
2 colors
|
Shaft: Blue purple
Base: White
|
 |
The fade effect of the two colors gives the product a better visual effect and enriches its appearance and storytelling.
|
|
Marble Color
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2 colors
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Reddish Orange and White
|
 |
Like a marble-like 2 colors mix, irregular block colors collide to produce a different spark.
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Regarding Returns:
- Due to the nature of the product, we will not offer return service for reasons including, but not limited to:
- After confirming the details of the order, the product is considered unsuitable (wrong judgment of size or hardness, etc.). Or do not like the color of the product after receiving the products.
- Products that are lost, stolen or damaged after receipt.
- Dissatisfied with the color of the customized order. Please verify the content of the custom color before placing an order to avoid situations like this because our toys are handmade and the creation of each toy is unique.
Regarding Refunds:
- If the requirements for a return or refund are satisfied, we will start the refund process for you. Please be patient as refunds take between 2 and 14 business days to return to your account. Please don't be concerned if you have any questions during the procedure, just get in touch with us and we'll help you out.
Attention:
- If you receive the package and find that there is a difference with the purchased size, please take a picture of the toy's length size and the toy's weight (you can't lack any of the same) and contact our service team immediately, we will help you solve it immediately.
- If you find the product is damaged or defective within 2 days after receiving the package, please contact our service team promptly. We will always do our best to resolve any problems or replace any defective product within 24 hours.
FAQs
How Long Do You Ship?
We usually take 3 days to produce, and about 10 days for shipping, so for the normal delivery time is 14 days. But for the shopping season and busy working times, it will be extended by an extra week which to 21 days, so the shipping time is 14-21 days.
Do You Ship Worldwide?
Of course, we ship worldwide (excluding Argentina, Arabia, Iceland). If you are unsure if the region is supported please contact us.
What About Return Policy?
We do not accept returns on any toys unless defective or still completely sealed in their original packaging. Any returns received that do not comply with the above terms will be refused. Return shipping costs are to be paid by the customer.
Is Your Package Discreet?
Of course, our products are packaged with a brown box and without any words or pictures on it.
